Privacy Policy – Rock Solid Repairs
Effective Date: 29/05/2025
Last Updated: 29/05/2025
At Rock Solid Repairs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at https://rocksolidrepairs.co.uk, use our handyman services, or contact us for property maintenance and repairs throughout Kingsbridge and South Devon.
Who We Are
Rock Solid Repairs is a trusted local business offering handyman services, home repairs, and property maintenance in Kingsbridge, South Hams, and the surrounding areas.
What Data We Collect
We may collect and process the following personal information:
- Name
- Email address
- Phone number
- Address (for service visits)
- Details about your enquiry or required services
- Website usage data (via Google Analytics or Meta Pixel)
This data helps us provide professional services such as:
- Flat pack assembly
- Painting and decorating
- Garden maintenance
- Minor plumbing and electrical repairs
- Carpentry and flooring
- General home and property maintenance
How We Use Your Information
We use your data to:
- Respond to enquiries and provide quotations
- Schedule and complete services
- Improve our website and customer experience
- Send follow-up emails (if you’ve consented)
- Fulfil legal obligations
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and improve site functionality. We may also use tools like:
- Google Analytics (to understand website performance)
- Meta Pixel (to help us with Facebook and Instagram marketing)
You can choose to disable cookies through your browser settings.
Sharing Your Data
We do not sell or rent your personal data. Your information may be shared with third-party tools (e.g., email platforms or website analytics tools) solely to help us deliver our services effectively.
Data Security
We take reasonable steps to protect your data using secure servers and limited access. However, no online transmission is ever completely secure.
Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Request corrections or deletions
- Withdraw consent
- File a complaint with the ICO (Information Commissioner’s Office)
Contact Us
If you have questions about this policy or your personal data, contact:
Rock Solid Repairs
📧 rocksolidrepairs@outlook.com
📞 07769 555970
📍 Kingsbridge, South Devon